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When asked to sum up the Folklore experience in five words, Folklore Chief of Staff Bree Kirkham says bold, ambitious, unconventional, good-humoured and smart.
Folklore is a âfirst cheque to foreverâ investment firm that believes in the power of founder vision, and the potential of teams, right from the start.Â
In this Q&A, Bree and I speak about scaling, maintaining a bold brand, driving diversity and the preservation and enhancement of culture.
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To me, it really is the fabric that sits behind the firm. Itâs what you canât see, but what you feel.Â
Culture is a huge component of why people want to work somewhere. Culture is the feeling that sits behind all the work that they do. Itâs a feeling ignited within people.Â
Itâs a fundamental fabric that you need to proactively address if you're in a role like mine, to ensure that you're really giving your firm the best opportunity for success.
When you have grown from a firm of 10 to 17 in the past year as we have, you have to be mindful of the impact this can have on culture, especially as we continue to grow. The converse of this is that adding more people to a team can be a huge positive, and that's really how we're trying to approach it.
As we scale, something that's very important to me is that the recruitment process is well managed, and that employees are involved in that process.
When I say âhave employees involvedâ, I mean ensuring they're across all of the roles that weâre hiring, making sure they understand the types of people weâre looking for so that they can go out to their own networks and encourage people to join the firm, and ensuring they are involved in the recruitment process.
Itâs also about making sure they understand what the impact is for them when new people join. Sometimes it's someone more senior, sometimes it's someone more junior. Regardless, having an open and honest conversation about what that impact will be is paramount to preserving their morale and also the culture of the firm.
It's so hard because I don't know what people are thinking externally, but thinking about venture capital more broadly, people might think of a white shirts, male-dominated, private equity, numbers-heavy, corporate style of work.
I honestly think itâs the opposite here.Â
Folklore is bold. The people who work at Folklore are intelligent, highly educated, very loyal, very dedicated, very caring people. When you couple this intelligence and also this high IQ together, you get this beautiful boldness.Â
It's a really exciting, energetic, creative place to work.
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Our firm is split between an investment team and an operations team, but we collaborate closely with one another on a regular basis.
They are extremely varied and often jammed with meetings. Each day, I aim to spend time on firm strategy and deliverables, time with the partners and with the team, a tonne of time synthesising information, responding to emails, engaging with external stakeholders and moving projects along.
My days are varied with the potential for chaos, but I love making order out of chaos and I love the depth and breadth of my work. Itâs a privilege to be honest.Â
Our leadership team is made up of our Partners, and a lead across each of the verticals that form our structure.
We take a flexible approach to working, and currently have a hybrid arrangement with one fully remote employee. That being said, we thrive off each othersâ energy and find that most people come into the office.Â
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Firstly, we use Applied. So we donât look at CVs, and we certainly donât look at gender or age or the number of years of experience.Â
We look purely at the responses applicants have to questions weâve spent quite a long time crafting. This sifts out any unconscious bias. And from there, we interview the candidates that come to the top.
Separate from this, we are the first venture capital firm in Australia on the ILPA Diversity in Action register. This was really exciting for us, and it acknowledges the work that we're doing.
We're always mindful of who we're hiring and what this means for our D&I.
We are mindful that maintaining this balance is sometimes easier or harder depending on the role you're hiring for. We are really looking to ensure that each team and each vertical within the business has diverse representation.
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Weâve now had 13 weeks where everyone has worked remotely. Looking forward, we are going to be thinking a lot about balancing coming into the office with working remotely, knowing that people have adjusted to that, and in some instances, people prefer that.Â
I think we will continue with our morale boosters too. We may not have to send as many gifts to your door, but I think it's really important to always be mindful of doing little things that really help to stimulate morale and surprise and delight.
The future of work, certainly from my perspective, isnât âlet's go back to how it wasâ, but rather, what have people enjoyed and what is working and how can we bring it all together?
One of the initiatives that I'm proud of is that we've encouraged our staff, as and when they need, to take additional days of leave. These aren't days that are logged. We really just allow them and trust them to acknowledge a day here or there when they need to have a break.Â
We've found that people are taking a half-day here and there or adding one day to extend their weekend. It's been a really beautiful thing to watch come to life, because people have lent in and asked for those moments when they need them, and consistently worked hard around that.Â
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We do Folklore Fun Fridays, where we do quizzes or a pottery class, for example. Itâs a way to try and end the week on a high, knowing that we're not all in the office having drinks and chatting in person.
Sometimes we dress up, think âdress as your favourite countryâ or âdress as what you wanted to be when you grow upâ.
Jess Zhang, for example, came to âdress as what you wanted to be when you grew upâ as a hotel owner. She had a cute little scarf and the Ritz Carlton behind her. That is something she would love to do if she wasnât doing what sheâs doing. It was an amazing insight.Â
I think this is two-sided. Iâve mentioned we will continue to grow in the next three months, so I think there is a preservation of culture as well as an enhancement of culture.
On the preservation side, I really do believe we've got such a beautiful culture. Our office vibe surveys show this. So I am seriously conscious of how we can preserve this when we're literally going to double the firm in the next 12 months.
In terms of initiatives that I'm thinking of, I am getting the team involved in recruitment. I am also considering a buddy system, to match the more tenured colleagues with new hires, to ensure who they are and what they represent continues on.
And from a culture enhancement perspective, new people can have a really positive effect on culture. So, how can we learn from our new hires? How can they push us forward? How can they make us aware of our blind spots? How can we learn from their past experiences? How can we get their feedback on the onboarding process?Â
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